Privacy Policy

1. Who are the data controllers?

The company that determines the purposes and means of processing personal data, i.e. the objective and the way in which it is carried out, is considered to be the data controller. Several companies in the SIPA Ouest-France Group determine these objectives and are therefore data controllers in this capacity:

• The West-France Company

Public limited company with a Management Board and Supervisory Board whose registered office is located at ZI Rennes Sud-Est – 10 rue du Breil – 35000 Rennes, registered with the RCS of Rennes under number 377 714 654 which operates the site
ouest-france.fr and in particular its following subdomains (hereinafter “the Sites”):

https://www.ouest-france.fr , https://programmetv.ouest-france.fr  ; https://evenements.ouest-france.fr  ; https://votrecompte.ouest-france.fr  ; https://laplace.ouest-france.fr  ; https://fairedemain.ouest-france.fr/  ; https://vote.ouest-france.fr/  ; https://editions.ouest-france.fr  ; https://jeux.ouest-france.fr  ; https://jeux-evenements.ouest-france.fr  ; https://subscription.ouest-france.fr  ; https://panorapresse.ouest-france.fr  ; https://recrutement.ouest-france.fr/  ; https://albums-de-notre-histoire.ouest-france.fr/

As well as the following applications:
Ouest-France, live news;
Ouest-France, The newspaper;

• The publishing company of the resistance and the Western press (Presse Océan)

Public limited company whose registered office is located at 15 rue Deshoulières 44000 NANTES, registered with the RCS of Nantes under number 857 802862 061 which operates in particular the following website (hereinafter “the Sites”):
https://votrecompte.presseocean.fr https://laplace.presseocean.fr

as well as the application: Presse Océan – The newspaper

• The Courrier de l’Ouest publishing company

Public limited company whose registered office is located at 4 boulevard Albert Blanchoin 49000 ANGERS, registered with the RCS of Angers under number 775 609 357 061 which operates in particular the following website (hereinafter “the Sites”):
https://votrecompte.courrierdelouest.fr https://laplace.courrierdelouest.fr

as well as the application: Le Courrier de l’Ouest newspaper

• The company Le Maine Libre

Public limited company whose registered office is located at 28 – 30 place de l’Eperon 72000 LE MANS, registered with the RCS du Mans under number 575 650 403 061 which operates in particular the following website (hereinafter “the Sites”):
https://votrecompte.lemainelibre.fr https://laplace.lemainelibre.fr

as well as the application: Le Maine Libre – The newspaper

• The Additi Company

simplified joint stock company whose registered office is located at 10 rue du Breil – 35000 Rennes, registered with the RCS of Rennes under number 751 598 061 which operates in particular the following website (hereinafter “the Sites”):
https://formation.ouest-france.fr ; https://additi.ouest-france.fr/ ; https://additimedia.ouest-france.fr/ ; https://emploi.ouest-france.fr/

• The Company PUBLICATIONS API

whose head office is located at 4 rue des Olivettes, Passage Douard – 44000 Nantes, registered with the Nantes Trade and Companies Register under number 381 802 982, which operates in particular the following website (hereinafter “the Sites”):
https://agence-api.ouest-france.fr/

• THE NATIONAL SPECIALIZED MAGAZINES PUBLISHING SOCIETY (SERNAS)

whose head office is located at 13 Rue du Breil – 35063 Rennes Cedex, registered with the RCS of Rennes under number 323 564 898 which operates in particular the following website (hereinafter “the Sites”):
https://voilesetvoiliers.ouest-france.fr https://voilesetvoiliers.fr

as well as the application: Sails and Sailboats

• The INFOMER company

whose head office is located at 13 rue du Breil – 35000 Rennes, registered with the RCS of Rennes under number 353 867 203, which operates in particular the following websites (hereinafter “the Sites”):
https://lemarin.ouest-france.fr  ; https://economiedelamer.ouest-france.fr/  ; https://economieoutremer.ouest-france.fr/  ; https://assisesfilierepeche.ouest-france.fr/  ;

• The company Additi Com

whose head office is located at 10 rue du Breil – 35000 Rennes, registered with the RCS of Rennes under number 348 883 315, which operates in particular the following websites (hereinafter “the Sites”):
https://avis-de-deces.ouest-france.fr/ ;; https://lamayenneinnove.ouest-france.fr ; https://commerces.ouest-france.fr  ; https://commerces.ouest-france.fr  ; https://annonces-legales.ouest-france.fr  ;

• The company OCEANE COMMUNICATION BRETAGNE SUD

whose head office is located at Rue Gutenberg Zone commerciale de Lenruit – 56230 Questembert, registered with the Vannes Trade and Companies Register under number 445 407 554, which operates in particular the following websites (hereinafter “the Sites”):
https://oceanefm.ouest-france.fr/

as well as the application: Oceane FM

• The company NANTES MEDIAS

whose head office is located at 2 quai François Mitterrand – 44200 Nantes, registered with the Nantes Trade and Companies Register under number 326 739 661, which operates in particular the following websites (hereinafter “the Sites”):
https://hitwest.ouest-france.fr/

as well as the application: Hit West

• The company FREQUENCE ILLE

whose head office is located at 10 Rue du Breil – 35000 Rennes, registered with the RCS of Rennes under number B329 643 399, which operates in particular the following websites (hereinafter “the Sites”):
https://clazz.ouest-france.fr/

as well as the application: Clazz Radio

By browsing our Sites and Applications, you can access content made available in partnership with other companies. These companies are required to collect and process personal data about you, according to their own personal data protection policies. You can read them by clicking on the links below:

2. What are the legal bases for the processing?

We process your personal data in accordance with the applicable regulations (Articles 6 and 9 of the GDPR).
The processing of your personal data is based on the following legal bases.

• Your consent

(Article 6, paragraph 1, point a), Article 7 and Article 9 paragraph 2 point a) of the GDPR).

We may process your personal data on the basis of the consent you have expressly given (by filling out a form on our Sites or Applications, or by checking a dedicated box for example). You can withdraw your consent at any time.

• The execution of a contract

(Article 6, paragraph 1, point b) of the GDPR).

We will process your personal data for the establishment and execution of a contract between you and one of the companies of the SIPA Ouest-France Group.

• The performance of a legal obligation

(Article 6, paragraph 1, point c) of the GDPR).

SIPA Ouest-France Group companies are subject to several legal obligations under applicable regulations. We must therefore process some of your personal data to comply with these obligations.

• Our legitimate interest

(Article 6, paragraph 1, point f) of the GDPR).

The companies of the SIPA Ouest-France Group may process your personal data for the purposes of legitimate interests pursued by the Company or by a third party, without harming your rights and interests.

3. What data is collected?

In general, we undertake to collect only the personal data that is strictly necessary with regard to the purposes described below (see What are the purposes of the processing? ).

• Data concerning you

We are required to collect and process personal data concerning you, in particular:

  • your identification data (examples: surname, first name, title, date of birth, email address, postal address, telephone numbers, comment area, where applicable, proof of your identity to exercise your rights);
  • your encrypted identifiers and passwords used to identify you on our Sites and our Applications;
  • your commercial data (examples: history of your transactions, history of your requests or your correspondence with customer service, data necessary for carrying out loyalty actions, prospecting, satisfaction surveys, statistics and promotion);
  • your billing data (examples: payment methods and history, transaction data, invoices);
  • your CV and cover letter data;
  • your statistics and usage data relating to our communications (email, SMS, notifications);
  • your preferences, editorial and advertising interests that you have declared or which are deduced from your browsing on our Sites and our Applications;
  • your connection and usage data for our services (examples: IP address, terminal type, type and version of the browser you use, the operating system as well as the date and time of your access, reading of articles and pages, access to the kiosk, downloading of files, etc.);

Cookies, other tracers or similar technologies (hereinafter “cookies”) may be placed and/or read in your browser during your visit to our Sites and Applications. We invite you to consult our cookies policy to learn more: https://www.ouest-france.fr/cookies/

When your personal data is collected through a form, you are informed of the mandatory nature of the information by an asterisk (*) next to the relevant fields. The absence of an asterisk means that the information is not mandatory.

We may also process data about you from our business partners, including your use of the services on our Sites and Applications.

• Data concerning minors

In principle, our products and services are aimed at adults capable of entering into contractual obligations.

Minor users under the age of 15 must obtain the consent of the holder of parental authority prior to the communication of personal data concerning them.

• Data concerning a third party

Before offering a subscription, product or service that we offer to a third party, you must ensure that this person agrees to the necessary data being communicated to us.

4. In what contexts are the data collected?

In general, data is collected directly from you during:

  • the creation and management of an online account (customer account, user);
  • subscribing to our newsletters and/or communications;
  • the subscription;
  • your connection to our services;
  • your registration for our mobile applications and their notifications;
  • your consultation of our newsletters and communications (opening statistics, clicks, etc.);
  • the purchase of products or services remotely;
  • registration and participation in our events;
  • your participation in promotions, contests or games;
  • your sharing and interactions of our content with social networks;
  • your comments, opinions and contributions on our products, services and content;
  • your ad submission;
  • your application for one of our job offers;
  • the provision of your CV;
  • your submission of a job offer as an advertiser and your subscription to paid options;
  • your participation in our studies and surveys;
  • setting preferences on our Sites and Applications;
  • your requests for information and our correspondence;
  • certain partnerships offering services from the Sites and Applications;
  • your browsing on the Sites and Applications;
  • the exercise of your rights relating to your personal data.

In certain cases, we may be required to indirectly collect your personal data from partners to whom you have given your consent.

5. What are the purposes of the processing?

Why do we collect and process personal data and on what legal bases  ?

To respond to your request for the provision
of products or services		Legal bases for processing
Create and manage your online accountPerformance of the contract you have entered into with us
Access our servicesPerformance of the contract you have entered into with us
Taking into account your settings preferences on our Sites and our ApplicationsYour consent
Taking into account your subscription to a subscription contract for our publications and execution of this contractPerformance of the contract you have entered into with us
Taking into account your order for products or services and executing this orderPerformance of the contract you have entered into with us
To invoicePerformance of the contract you have entered into with us
Collecting payments We also use your data to combat fraud. In particular, your account and payment data may be processed automatically during your transactions and, if anomalies are detected, result in an automatic suspension of your transaction. We also analyze the content of advertisements in order to detect unsolicited content, including fraudulent content.Performance of the contract you have entered into with us
Collect paymentsPerformance of the contract you have entered into with us
Manage your payment methodsPerformance of the contract you have entered into with us
Manage delivery and track orderPerformance of the contract you have entered into with us
Manage any unpaid debts and disputesPerformance of the contract you have entered into with us
Manage your subscriptions to our newsletters and/or communicationsYour consent or our legitimate interest
Manage your subscriptions to our email alerts and mobile app notificationsYour consent
Take into account the submission of your comments, contributions and opinions, this function being reserved for members who already have an account on our Sites and our ApplicationsPerformance of the contract you have entered into with us
Take into account and manage your participation in our eventsPerformance of the contract you have entered into with us or your consent
Take into account and manage your participation in our competitions (draw, prize giving and delivery of prizes)Performance of the contract you have entered into with us or your consent
Publish your ad, submit a job offerPerformance of the contract you have entered into with us
Contact a recruiter offering the job offer viewed via the form and submit your application to a recruiterPerformance of the contract you have entered into with us
Make your CV available to recruitersPerformance of the contract you have entered into with us
Personalize our communications and our commercial relationship, in particular with your estimated age group and your estimated gender based on data that you have declared in your user account if you have oneOur legitimate interest
Ensure customer relations: provision of customer service accessible by mail, telephone, contact form, e-mail or instant messaging such as chat, for any questions or complaintsPerformance of the contract you have entered into with us or your consent or our legitimate interest
Check the quality of our services: recording your telephone calls, collecting customer reviews, carrying out satisfaction surveysOur legitimate interest
Update your information in a dedicated database, bring your address up to postal standardsOur legitimate interest
Send you information regarding the modification or evolution of our servicesOur legitimate interest
Ensure the constant improvement of our products and services, in particular by using advanced analysis technologies for your dataOur legitimate interest
Carry out studies and statistics on our existing products and services or as part of the development of new products and servicesOur legitimate interest
Collect information automatically through tracers (including cookies) to measure traffic on our sites and applications, optimize their ergonomics and content, and identify your interests for personalization purposesYour consent
Display personalized advertisements from the publisher according to your interests and profile based on your browsing on our Sites and our ApplicationsYour consent
Carry out profiling for advertising personalization purposes deduced from your browsing on our Site and our applications and from data deduced from information entered in your user account (e.g.: estimated age range, estimated gender, etc.) if you have a user accountYour consent
Develop audience statistics for our editorial contentOur legitimate interest
Develop commercial statisticsOur legitimate interest
Develop audience statistics for our advertisementsYour consent
Comply with applicable legislationOur legal obligations
Take into account your acceptance of our general conditions and/or contractsOur legal obligations
Manage the exercise of your rights over your personal dataOur legal obligations
To carry out marketing and commercial prospecting operations relating to our publications, products and servicesLegal bases for processing
Send you information about our organized competitions)Your consent or our legitimate interest
Send you information about our eventsYour consent or our legitimate interest
Postal standards compliance, updating, enrichment and deduplication of your personal information in a dedicated databaseYour consent or our legitimate interest
Send you advertising and promotional messages relating to our products and services by post, mail, email, SMS, mobile notifications, on social networks or any other mediumYour consent or our legitimate interest
Carry out loyalty and commercial prospecting actions in order to contact you to offer you our offers via different means of communication (email, telephone, mail)Our legitimate interest
Carry out personalized loyalty and commercial prospecting actions, including by retargeting, a process consisting of using tracers to identify your visits to our Sites and our Applications in order to contact you to offer you our offers via different means of communication (email, telephone, social networks, etc.)Your consent
To enable our partners to:Legal bases for processing
Send you advertisements and promotionsYour consent
Display targeted advertisements from our partners on our Sites and ApplicationsYour consent
Verify your eligibility for the Utiq advertising ID assignment service. Collection and transfer of your IP address to Utiq for verification of your eligibility for this service [Our Cookie Policy]Your consent
Display targeted advertisements based on your interests inferred from your browsing on our Sites and our Applications and those of our publishing partnersYour consent
Display targeted editorial content on our Sites and ApplicationsYour consent
Take into account and manage your participation in competitions, promotional or event operations, and prize giving eventsPerformance of the contract you have entered into with us or your consent
Allow you to use social features (sharing ads on social networks or by email)Your consent

6. How long is your personal data kept?

Your personal data is kept for a period of time that complies with legal provisions or is proportional to the purposes for which it was collected. However, your personal data is kept for a longer period of time when legal and regulatory obligations require us to do so.

Retention periods vary depending on the nature of our relationship:

  • we have an ongoing contractual relationship with you (you are an active customer);
  • we have had a contractual relationship with you in the past (you are an inactive customer);
  • we do not have a contractual relationship with you (you are then a prospect or user).

• Data relating to a prospect

Data categoriesPurposesRetention periods
Data setCreation and management of a prospect file3 years from the collection of data or the last contact ( 1 ) from the prospect

• Data relating to an active customer

Data categoriesPurposesRetention periods
Login dataAccess to the serviceFor the entire duration of the contractual relationship
Data setCustomer account management, taking into account your subscription, your order, newsletters, information alerts, customer relations, communication of our promotions relating to our publications, products and services, personalization of communications and the commercial relationship, etc.For the entire duration of the contractual relationship
Identification data collected in the Contribution SpaceTaking into account the submission of comments, contributions and opinions3 years from the end of the contract
Payment detailsSubscription paymentUntil the last due date of the subscription in the absence of tacit renewal Until the termination of the subscription in the event of renewal by tacit renewal
Pay per actImmediate deletion of data

• Data relating to an inactive customer

Data categoriesPurposesRetention periods
Data relating to the execution of the contract, including name, first name, postal addressManagement of customer accounts, orders, deliveries, invoicing, payments, accounting documents10 years after the end of the contract or the last contact ( 1 ) from the inactive customer
Sending information on the development of our publications and our offers, personalization of communications and commercial relations3 years after the end of the contract or the last contact ( 1 ) from the inactive customer
Identification and contact dataSending information on the development of our publication and our offers, personalization of communications and commercial relations3 years after the end of the contract or the last contact ( 1 ) from the inactive customer
Identification and contact data registered for newslettersSending information about the development of our publication and our offers3 years after unsubscription or last contact ( 1 ) from the inactive customer

• Data relating to users of our services

Data categoriesPurposesRetention periods
Dataset – Application Subscribers / User AccountUser account managementAre not kept beyond the User’s unsubscription or beyond 3 years from the last contact ( 1 ) from the User
Identification and contact data collected during a request for informationRequest for information3 years from the collection of data or the last contact ( 1 ) from the User
Identification and contact data – Newsletter and news alert subscribersSubscriptions to newsletters and news alerts
Sending information on the development of our publications and our offers		3 years after unsubscription or last contact ( 1 ) from the User
Data relating to your browsing on our online servicesTargeted advertising by profiling (collection, profiling and sharing of data between partner publishers)6 months from the deposit of cookies on your device subject to your prior consent
Data deduced from information entered in your user account (e.g. estimated age range, estimated gender, etc.) if you have a user accountPersonalization of communications and commercial relationsDuring the term of use of our services and 3 years after the end of use or ( 1 )

• Data relating to a participant in an event

Data categoriesPurposesRetention periods
Data collected when registering for an eventSending information about the event and/or future events3 years after unsubscription or last contact ( 1 ) (registration) with the participant

• Data relating to a participant in a competition

Data categoriesPurposesRetention periods
Data setUser account management (competition registration, prizes)3 years from the end of the competition or the last contact ( 1 ) from the User
Identification and contact data and registered email alertsSending information on the development of our games – competitions and our offersAre not kept beyond unsubscription or 3 years from the last contact ( 1 ) from the User
Winner Identification DataPresentation of prizes or endowmentsAre not kept beyond the delivery of the endowments

• Data relating to job offers

Data categoriesPurposesRetention periods
CV and cover letterTransmission to an Advertiser following the response to a job offerThe following are not retained: – by the Company: beyond 12 months from transmission to the recruiter – by the Advertiser: beyond 2 years after the last contact* with the candidate, unless the candidate has given their prior express consent for a longer period.
resumeMaking your CV available to recruiters12 months from the date the CV is made available
Connection data, identity, contact details and data relating to a job offer posted by the AdvertiserRespond to a judicial requisition12 months from their collection

• Data relating to the exercise of your rights

Data categoriesPurposesRetention periods
Personal identification data provided in connection with a request to exercise a right (excluding identity document)Response to the data subject’s rights request6 years from the request to exercise a right
Identity document provided as part of a request to exercise a rightResponse to the data subject’s rights request6 years from the request to exercise a right
Identity document provided as part of a request to exercise a rightVerify the identity of the applicantAre not kept beyond the processing of the right request

• Data relating to our cookies

Data categoriesPurposesRetention periods
Data relating to your browsing on our online servicesOperation and optimization of services.
Promotions of our content, products and services
Personalized advertising from the Publisher
Personalized advertising and content from Third Parties
Social networks
Interactive content offered by third parties
Targeted advertising by profiling (collection, profiling and sharing of data between partner publishers)		13 months maximum from the date the cookies are placed on your device
Data relating to your browsing, your profile, your interestsPersonalized Ads from the Publisher
Improve your advertising experience on our site		6 months from acceptance
Retention of consent expressed on our sites and applicationsCollection of consent6 months from acceptance

(1) Last contact: positive action on the part of the User / Customer / Prospect. For example, response to a survey, modification of their online account, click in an email, request for information, etc.

7. Who has access to your personal data?

The following recipients may process the data according to their respective needs:

• Staff of SIPA Ouest-France Group companies

Your data is communicated to employees of the internal departments of the companies of the SIPA Ouest-France Group and its advertising agencies (local, extra-local, legal notices, funerals, etc.). In accordance with the regulations, access to your data is based on individual, limited and supervised access authorizations.

We may share your personal data with other entities of the SIPA – Ouest-France group subject to your prior consent.

• Our subcontractors

Your data is communicated to authorized subcontractors who provide services on our behalf, in particular:

  • managing your subscription;
  • management of e-commerce solutions (online sales);
  • online payment, invoicing, securing this payment and the fight against fraud;
  • electronic signatures for the SEPA mandate;
  • the carrying of publications and the dispatch of publications;
  • management and shipping of orders, bonuses, endowments;
  • recommendation of content or products, provision of informational content;
  • the personalization of the contents of the Sites, Applications, newsletters;
  • the organization and management of games, events;
  • ticketing and management of trade fairs, congresses, conferences, events;
  • the transmission of your CV to recruiters if it matches the criteria of the job offer;
  • management of marketing campaigns and commercial prospecting;
  • targeted advertising, advertising profiling, retargeting;
  • customer relationship management;
  • management of opinions, comments, contributions and debates;
  • collecting customer reviews;
  • online studies and surveys;
  • digital reader solutions including video;
  • management of telephone calls, sending of postal mail and digital communications (emails, SMS, notifications, chat);
  • the provision of analytical solutions or audience measurement statistics;
  • management of death notices;
  • hosting, carrying out technical maintenance and development operations.

• Social networks

The use of social networks to interact with our Sites and Applications (in particular the “share” buttons on Facebook, Twitter, Instagram, Linkedin, Youtube, Pinterest, Flipboard, etc.) or to connect via your social network account, is likely to result in the collection of your personal data by these social networks. We invite you to consult the personal data management policies of the various social networks to learn about the collections and processing they carry out on your data. To access these documents and find out more, please consult our cookies policy: https://www.ouest-france.fr/cookies/

• Our advertising and commercial partners

They promote products or services on their own behalf or on behalf of advertisers.

8. Transfer of data outside the European Union

We store your personal data in the European Union. However, we are sometimes required to transfer your personal data to our subcontractors or partners located outside the European Union. In this case, we ensure that the processing of personal data is carried out in a country considered to be a country with adequate protection or that the processing is legally regulated in order to guarantee a sufficient level of protection of privacy and the fundamental rights of individuals.

Due to their presence on the Internet, our publications may be accessible outside the European Union.

9. How to exercise your rights?

In accordance with legal and regulatory provisions, you have the following rights:

• Right of access to your data (GDPR – art. 15)

You may request access to your personal data that we have collected at any time. This information includes, in particular, the categories of data processed, the purposes of processing, the origin of the data when we have not collected them directly from you, the envisaged retention period of the personal data or, when this is not possible, the criteria used to determine it and the recipients to whom we transmit your data, if applicable. A free copy of your data will be sent to you upon justified request.

• Right of rectification (GDPR – art. 16)

You may request the Company to rectify your personal data. We take all reasonable steps to keep the data we have about you up to date, and we process it regularly, accurately, completely, according to the updated information we have.

• Right to erasure (“right to be forgotten”) (GDPR – art. 17)

You can request the erasure of your data provided that the following conditions are met:

  • the data are no longer necessary in relation to the purposes for which they were collected or processed in accordance with the information initially received;
  • you withdraw your consent, where this is the sole and unique legal basis authorizing the processing of data;
  • you object to the processing of your data and there is no legitimate reason justifying the processing, or you object to the processing of your data for prospecting purposes;
  • the data has been unlawfully processed.

If you were a minor (under 15 years old) at the time your data was collected, you benefit from an accelerated procedure to exercise your right to erasure. As such, the data controller has a maximum period of one month to respond to you.
Your request for the right to erasure may also concern the deletion of your online account.

As an exception, your request for erasure cannot be accepted when the processing is necessary:

  • in order to comply with our legal obligations regarding retention periods;
  • to the establishment, exercise or defense of legal rights.

• Right to be forgotten in our editorial content

The publisher publishes personal data on its Site and its Applications for journalistic purposes. It then fulfills its duty to inform. Since the protection of personal data must be reconciled with the exercise of freedom of expression and information, the publisher of online press services reserves the right to refuse to remove personal data concerning you, subject to justifying its decision.

• Right to restriction of processing (GDPR – art. 18)

You can request the limitation of the processing of your data.

• Right to data portability (GDPR – art. 20)

You have the right to receive the personal data you have provided to us in a commonly used and readable format, and the right to transmit this data to another controller.

• Right to object to marketing profiling (GDPR – art. 22)

• Right to object (GDPR – art. 21)

You may object to the processing of your personal data at any time, unless there is a legitimate reason that overrides your interests or if we need your data for the establishment, exercise or defense of legal claims.

You can also object to your personal data being used for commercial prospecting purposes: we invite you to consult the paragraph How to object to commercial offers? below.

• Right to object to and erasure of the personalization of our communications and our commercial relationship.

You do not want your personal data declared in your user account to be used to deduce for example your estimated gender and your estimated age in order to personalize our commercial relationship and our communications.

• For your request to be admissible, you must:

1. Have a user account to access our Sites or applications
2. Contact us with the email address you have declared in your user account. Otherwise, in order to avoid any identity theft, we will ask you for proof of identity. In the absence of proof of identity, your request will not be processed.
To send us your request: click here
If this link does not work, send us your request by email to pdp@sipa.ouest-france.fr indicating in the subject: Request for opposition and deletion for the personalization of communications and the commercial relationship.

• Deceased person who has left instructions on the processing of their personal data (art. 85 of the amended Data Protection Act)

You may set guidelines for the retention, deletion and communication of your personal data in the event of death. In this case, these guidelines will be implemented at the request of the person responsible for their execution.

How to exercise your rights?

You can exercise your rights with the Personal Data Protection Officer:

  • by sending a letter to the following postal address: Personal Data Protection Officer
    SIPA Ouest-France
    ZI Rennes Sud-Est – 10 rue du Breil – 35051 Rennes cedex 9
  • by sending him an email to the following email address: pdp@essentialwellnesstoolss.com

In the interests of confidentiality and protection of your personal data, we may ask you for proof of your identity and additional information to enable us to process your request.

Response times

We make every effort to respond to your request within 30 days. However, this period may be extended for reasons related to the complexity of your request and the number of requests.

Appeal to the competent authorities

If the response is unsatisfactory, you can file a complaint with the National Commission for Information Technology and Civil Liberties (CNIL): https://www.cnil.fr/fr/plaintes .

Before making any complaint to the CNIL, we encourage you to contact us, to resolve your request together.

10. How do you object to commercial offers?

You can object to commercial offers at any time by taking the following actions:

  • In case of solicitations by email
    by clicking on the unsubscribe link present in each email
  • In case of requests by SMS,
    by replying STOP to the number indicated in the SMS message
  • In case of solicitations on our Sites and our Applications
    During your first visit to our Sites and our Applications, you can give authorization to receive notifications. These notifications allow us to communicate editorial content to you and may, from time to time, be used for commercial offers. You can deactivate these notifications at any time in the settings of your device.
  • In the event of commercial solicitations by telephone
    If you do not wish to be solicited by telephone, you have the possibility of registering on the list of opposition to telephone canvassing accessible on the site www.bloctel.gouv.fr .
    Telephone canvassing, including to persons registered on the opposition list, is however authorized by law when its object is the supply of newspapers.
  • In general, by contacting our customer services

11. How is your personal data protected?

As data controller, we take all necessary measures to preserve the security and confidentiality of data and in particular, to prevent it from being damaged or accessed by unauthorized third parties, including:

  • the appointment of a data protection officer;
  • a service dedicated to information systems security;
  • raising awareness of the confidentiality requirements of our employees who may have access to your personal data;
  • securing access to our premises and our IT platforms;
  • the implementation of a general IT security policy for SIPA Ouest-France Group companies;
  • securing access to personal data, their sharing and transfers to our subcontractors;
  • the high level of data protection requirements when selecting our subcontractors and partners.

12. Update of the personal data protection policy

This personal data protection policy may be modified or adjusted at any time. When necessary or required, we will inform you. We invite you to consult it regularly.